Case Studies of Security Projects

The following are some real life case studies of how EurekaPlus has helped our clients solved their security problems.

Case Study - CCTV for a High Tech Pharmaceutical Plant

The client (a well-known MNC pharmaceutical company) had a new milk formula manufacturing plant.

The 9 storey plant is manned by less than 10 staff, hence there is a need to know if something is amiss during the manufacturing process.

The plant is a high temperature clean room environment and all cabling conduits and junction box inside the plant must be stainless steel.

EurekaPlus were selected to implement the CCTV system with multiple DVRs.  During the installation phase, our engineers were suited up in clean room dress code, and all our equipment were cleaned to meet the cleaning room standard.

EurekaPlus successfully implemented the CCTV system that works in this clean room environment so that the control room staff have a clear view of what is happening at the different production processes within the different levels inside the plant.

Case Study - Monitoring of Construction Project over Internet

The client (a government organisation) had a camera installed at the roof terrace of a famous Singapore landmark, overlooking the bay and the construction of a high-profile integrated entertainment resort.

The client engaged the security system integrator (let's call them company J; a rather well-known system integrator) who also installed the security cameras in that famous landmark.

Unfortunately the video from the roof terrace camera looked "washed-out" and grainy despite many attempts by the engineers from company J to improve the system.

After asking around, someone pointed to EurekaPlus as the one who can help the client solve the problem.  We did a site audit, make some changes, and solved the client's problem.

The camera is now proudly showcasing to the world the day-to-day progress of the high-profile entertainment resort construction.

Case Study - CCTV Viewing over Internet

The client engaged a "big" security system integrator to install a CCTV system for their residence.  The project was sub-contracted out to a third party (contractor who are mainly electricians).  Cameras were installed but they cannot get the viewing over Internet working properly. 

The "big" security system integrator & the sub-contractor tried for a period of 3 months but failed to get the problem solved.  Out of desperation, they turned to the DVR manufacturer for help & the DVR manufacturer pointed them to EurekaPlus as the specialist for DVR configuration viewing over Internet.

After understanding about the configuration of the client's network, we solved the viewing over Internet problem in one session.

Case Study - CCTV at a Shipyard

The client had a "partially working" CCTV system at her shipyard.  The "wireless" CCTV system was installed by another vendor who promised them that their wireless cameras will enable the client to see the other corner of the yard from their HQ building.

During the testing & commissioning phase, the vendor gave up half way because the wireless cameras were working intermittently with extremely poor video quality.  There were frequent video loss and the wireless cameras were unusable.

After using the "partially working" (because there were a few working wired cameras) for about a year, the client approached EurekaPlus for advice and help to replace their faulty wired cameras.

After the site survey, it was obvious to the EurekaPlus consultant that there is no way the "Mickey Mouse" wireless transmitters installed by the first vendor are going to work at that kind of environment and distance.  The EurekaPlus consultant advised the client to consider installing wired CCTV in the future in order to have a problem free working CCTV system.

Case Study - CCTV for a Stable

The client runs a stable.  Due to the nature of their business, it is important that all activities within the stable must be monitored and recorded.

EurekaPlus successfully implemented a CCTV system within the stable so that all activities related to the animals are monitored and the owner can have a clear view of what is happening at the stable areas while in the office or at home.

Case Study - CCTV for a Large Warehouse & Retail Outlet

The client runs a spare parts business and they have a big warehouse cum HQ office at Jurong as well as a retail outlet near town area. 

At the big warehouse, some of the parts may be small but expensive, hence it is important to have a video recording (both as deterrent and as evidence) in case items go missing.

At the retail outlet, the client wants to be able to monitor the traffic flow as well as keep an eye on the stocks in the retail outlet.

EurekaPlus implemented 2 CCTV systems, one at the warehouse/HQ office and another at the retail outlet.  All activities within the warehouse and retail outlets are monitored.

With our system, the client is now able to see ALL the cameras at the warehouse as well as the retail outlets on a SINGLE computer screen from the HQ office, home or while travelling overseas.

Case Study - CCTV for a Tunnel Expressway Construction Project

The client (a well-known MNC) had won a infrastructure project to build part of a tunnel expressway.  Part of the contract required them to provide a live CCTV system over the Internet for the government agency to monitor the construction progress remotely.

It was a huge construction site and the furthest PTZ camera was slightly more than 1 km away.

EurekaPlus successfully implemented a CCTV system in this construction environment with multiple PTZ cameras mounted on poles.  The site office has a large monitor showing live view video from the cameras, which saves the site supervisors a lot of time as now he can know the progress on the work site from the CCTV without having to walk to the other end of the construction site too frequently.

The awarding agency project director can now also monitor, control the PTZ cameras and playback video remotely from his HQ office located in the town area.

Case Study - Hotel CCTV System

The client is a hotel with multiple DVRs and cameras installed many years back.  Unfortunately, over the years, the previous vendors did not do a good job of maintaining the CCTV system.

EurekaPlus was brought in to do an audit and a migration plan so that the CCTV systems can be updated to new technology progressively to provide better picture quality and ease of use, as the faulty parts were replaced gradually.

We have helped by redesigning the DVR locations inside the security room to provide space for more screens.  We have also installed new cameras inside the lifts and some back of house areas to improve security.

Case Study - Vandalism Problem at a Conference Room

The security chief of a MNC approached EurekaPlus to find a solution to solve the vandalism problem at their conference room.

Someone has been urinating into the stainless steel rubbish bin located at their conference room.

After installing the covert DVR camera system from EurekaPlus, the security chief caught the vandal within a week.

Case Study - Oil & Gas Equipment Pressure Testing

Our client from the Oil & Gas industry wanted to be able to monitor and record the equipment pressure testing at the control room near to the test pit.

In this case, besides implementing a full scale CCTV system for the whole of the factory plant, EurekaPlus also designed a monitoring system that includes 2 PTZ (Pan Tilt Zoom) cameras inside the test pit.  From the control room, the testing officer can look at the equipment under test at any angle and zoom factor.

After 2 years, the client engaged EurekaPlus to improve the system to include live monitoring over Internet and recording of the pressure gauge reading for the equipment under test. 

The system also allowed the client to give out access passwords so that their clients can log in to look at the equipment under test anytime through the Internet.  Segment of video recorded during the test phase can also be burnt into DVD and given to the client.

Case Study - Monitoring of Roller Coaster Construction from Abroad

Our client was a US company tasked to build a roller coaster for the Sentosa Integrated Resort.

As a global company, the project director has to travel quite a fair bit and he wants to be able to view the progress of the roller coaster construction at Sentosa from his computer from different parts of the world that he travelled to.

The other challenge is that the camera system has to be wireless as laying of any cable is impossible.

EurekaPlus customised a PTZ camera (Pan Tilt Zoom) with a ruggedized portable DVR system connected to the Internet through a 3G connection.  The system is mounted on top of a tower and requires only a power connection.  The client is able to log in and monitor the progress of the construction (pan, tilt or zoom in) of the roller coaster from any part of the world.

Case Study - Surveillance at a Corrosive Environment by the Beach

Our client was building a world class entertainment display by the beach, with architectural structures stretching from the beach to 100 metres out to the sea.

EurekaPlus won the project to build the surveillance systems to secure the whole entertainment setup, including PTZ and fixed IR cameras at the far end of the structures (~100m away from the shore), and other strategic locations within the show area.

The surveillance system on time.

The cabling and equipment was pelted by salt water twice every night during show time (each show lasts about 1 hour).  Despite the corrosive environment, the surveillance system is still running fine after 3 years of operation.

Case Study - Centralised Surveillance Monitoring of an Island from the Security Control Station

Our client is a popular island resort visited by 5 million people yearly, and has an area of 5 square kilometres.

Due to its relatively large area and heavy human traffic, EurekaPlus won a project to help them design and implement a centralised surveillance monitoring system.

After EurekaPlus's implementation of the Centralised Monitoring System, the security team on duty can monitor the activities of the different tourist attractions located at different parts of the Island simultaneously. all from the security control station, which is manned 24 x 7.

This system enhanced the effectiveness of the security department in their work of solving security issues at the Island.

Case Study - Security System Consultancy for a Giant Observation Wheel

Our client is one of Asia's most visible iconic visitor attraction.  The giant observation wheel provides a breathtaking panoramic views of Singapore and beyond.

During the construction phase, EurekaPlus consultant was engaged as a security system expert to advise the client on a suitable security systems.

EurekaPlus consultant worked with the client's builders and contractors to ensure that the security system in place was suitable, complied with specifications and met the client's operational security needs.

Case Study - Vandalism at a Hospital Public Phone

Our client is a government hospital that was having a couple of their public pay phones vandalised and coin box broken into.

EurekaPlus was engaged by the hospital security department to install a covert surveillance system that blends in with the environment to catch the culprit.

Within one week after our GeniusGuard™ Sharkbuster system was installed, the culprit was caught.

Case Study - Security for Chemical Manufacturing / Storage Plant

Our client is a MNC chemical manufacturer and has a couple of manufacturing and storage facilities in Singapore.

For security reasons, the client was required by the authority to install proper security measures and systems to ensure compliance, failing which their license to manufacture and store chemicals will be revoked.

Despite the short notice given, EurekaPlus went all out and helped the client to design and implement a security monitoring system that complied with the authority requirement.  This has prevented a disruption to the client's production schedule and activities in their manufacturing and storage facilities.

Case Study - Warehouse Security System for High End Designer Label

Our client is a world renown designer label with a warehouse located at a different location from the Singapore HQ office.

EurekaPlus was chosen to design and implement a security system in order to help the executives located at the HQ office to keep tab of what was happening at the warehouse, and to secure the warehouse as well.

EurekaPlus implemented a networked CCTV system with motion triggered illumination to secure the warehouse which stores all kinds of expensive branded merchandise.  Through the Intranet, the executives at the HQ can log in to view live or playback the recorded video of the warehouse cameras.

Case Study - I Caught My Maid Looking at My Letters

Like thousands of many other Singaporean families, our client is a professional working mother who has to rely on her maid to look after the house and her baby during the day.

Somehow she noticed something amiss with her new maid.  Her colleague recommended EurekaPlus to her as a covert surveillance system specialist.

After purchasing the Memocam covert camera DVR from EurekaPlus, she caught her maid going through her letters and her credit cards.  The maid was subsequently sent back.

Case Study - You Get What You Pay For

A Client came to EurekaPlus, looking for a covert camera system for home use.  She actually bought a "el cheapo" brand (i.e. cheap) of spy camera hidden inside a motion sensor box from a Do It Yourself store.  Upon opening the package, the box dropped onto the floor and the box broke into 2 pieces, which cannot be fixed back.

After seeing the demo of our Memocam, she bought it straight away and has been a happy user of the Memocam.

Case Study - Now I Know Why the Peanut Butter Cream Ran Out So Fast

When a client came back to purchase another Memocam system, she mentioned that the Memocam she bought earlier caught her maid's unhygienic act.

The Memocam video showed that her maid had been dipping her fingers into the Peanut Butter jar to scoop up the peanut butter cream and licked it.  She did it a few times (consecutively, without washing her fingers after each licking) and put the Peanut Butter jar back to the fridge.

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