Eurekaplus is Singapore CCTV camera, surveillance, wireless Internet & biometric specialist. Eurekaplus is Singapore CCTV camera, surveillance, wireless Internet & biometric specialist.

 Singapore CCTV Surveillance, Biometric & Alarm Specialist
                Call us today for your security needs

Surveillance CCTV FAQ

CCTV FAQSurveillance FAQ
  1. Which surveillance solution is suitable for me?
  2. How many types of surveillance systems are there in the market?
  3. What is a Digital Video Recorder (DVR)? How does it work?
  4. How much video can a DVR store? Do I have to change tape regularly?
  5. Can I use my VCR for recording?
  6. How can I monitor my home, office or shops remotely over the Internet?
  7. Can I use a Mac to monitor live video remotely?
  8. What kind of broadband subscription do I need to enable monitoring over Internet?
  9. How much investment do I need for a typical surveillance system?
  10. Is it worth investing a lot for my surveillance system?
  11. How much does it cost monthly for the surveillance systems from EurekaPlus?
  12. I do not like wiring. Can I have a wireless surveillance system instead?
  13. What kinds of cameras are available from EurekaPlus?
  14. My car has been vandalised recently. How can I catch the vandal in action?


EurekaPlus Pte Ltd - Singapore leading CCTV Surveillance, Security Alarm and Biometric Specialist. Call us today for your surveillance, access control & biometric needs.


Which surveillance solution is suitable for me?
Answer :
There are many types of CCTV & surveillance solutions available in the market. Consumers have more choices now, though most users will probably be confused as to which to choose from. Based on your requirement, profile, and budget, EurekaPlus will recommend the most appropriate surveillance solution that will meet your needs. Call EurekaPlus today for a discussion on your CCTV surveillance needs.

How many types of surveillance systems are there in the market?
Answer : Broadly speaking, surveillance systems can be categorized as standalone type or networked type. For the standalone type of surveillance system, recording is done on a standalone DVR and playback is via a TV. For the networked type of surveillance system, the DVR has network capabilities that allow remote monitoring over the Internet. For some networked surveillance system, recording is done separately on a PC.  For hassle free all-in-one CCTV without need for drilling & hacking walls, take a look at our MemoCam.

What is a Digital Video Recorder (DVR)? How does it work?
Answer :
Think of the Digital Video Recorder (DVR) as a VCR that can display live video footages from multiple camera sources simultaneously and record them on a hard disk. Unlike VCR, there is no cassettes or tapes to change. You can search & review any recorded surveillance video based on date, time, camera, alarm events, etc. You can playback video from single or multiple cameras simultaneously. For mid to higher end DVR, you can also playback the recording while the recording is still on-going.

How much video can a DVR store? Do I have to change tape regularly?
Answer : The DVR uses the hard disk as the recording media. The length of recording for any DVR depends on many factors, including hard disk size, recording frame rates, recording picture size, number of cameras, picture quality and compression algorithms used. No changing of tape is necessary as DVR can be set to overwritting mode to overwrite older video in the hard disk when the hard disk is full.

Can I use my VCR for recording?
Answer :
Yes, if you only want to record 1-2 hours and has only 1 camera; and you do not mind the low quality of the recorded video.

Will I recommend this type of solution to my client ? NO, as normal VCR is not meant for this kind of purpose. Even time-lapsed VCR (a kind of VCR which can record long hours) is not recommended as the price of DVR has dropped significantly over the years and offers significant features which are lacking in time-lapsed VCR. A lot of our clients are engaging us to replace their old time-lapsed VCR with DVR for their surveillance systems.

How can I monitor my home, office or shops remotely over the Internet?
Answer :
With a broadband subscription and our surveillance solution, you can monitor live video over the Internet.

Call us today to see how EurekaPlus surveillance solution enables live surveillance monitoring over the Internet.

PS: note that if you happen to work in an office where there is strict firewall policy, such viewing over Internet solution will not work for you because most of the port access will be blocked by your company firewall.

Alternative solution is to subscribe your own personal broadband on mobile with any of the telco to access your DVR through the broadband on mobile network.

Can I use a Mac to monitor live video remotely?
Answer :
Most network-enabled surveillance works on Internet Explorer that supports ActiveX. As of this writing, Mac does not support ActiveX. Fortunately, we have a solution that will enable Mac users to monitor live video remotely over the Internet. Call us today to find out more about our surveillance solution that can support Mac users.

What kind of broadband subscription do I need to enable monitoring over Internet?
Answer :
All types of broadband subscription plan will work, though we will strongly recommend our clients to opt for unlimited access plan. As video streaming takes up a large bandwidth, it will make more economical sense to go for unlimited broadband plan.

How much investment do I need for a typical surveillance system?
Answer :
The investment required depends entirely on the types of camera, DVR, and installation site. We offer systems ranging from entry level solutions suitable for home to high end solutions for high security & industrial applications. Call EurekaPlus today for a free CCTV surveillance consultation.

If you do not require live viewing over Internet, take a look at MemoCam, our wireless spycam.

Is it worth investing in my surveillance system?
Answer :
The answer to this question will be :
- if the surveillance system is to safe guard your loved ones (eg. your young children), how much is the safety & well-being of your children worth to you?
- if the surveillance system is for monitoring of domestic helper / employee, how much is the potential problem caused worth to you if they did something which they are not supposed to do while you are away?
- if the surveillance system is to safe guard your property & valuables, how much are these worth to you?

Click here to see some news regarding maids as reported in newspaper.

Call EurekaPlus today for a free consultation for your CCTV surveillance needs.

How much does it cost monthly for the surveillance systems from EurekaPlus?
Answer :
All our clients pay us a one-time only fees for providing a high quality surveillance system that meets their needs. All our surveillance system comes with 12 month warranty. There is no monthly charges involved.

After the initial 12 months, the client can choose our comprehensive maintenance package which will cover labour cost for the next 12 months if the system requires servicing (hardware replacement chargeable).

I do not like wiring. Can I have a wireless surveillance system instead?
Answer :
Yes of course. EurekaPlus provides both wired / wireless surveillance systems. All our wireless systems are IDA typed approved. Both wired / wireless systems have their Pros & Cons.

If you are looking for something that is small, portable & wireless, Memocam is your answer.  Click here to find out more about the Memocam products.

Call EurekaPlus today to find out more about our wireless surveillance system.

What kinds of cameras are available from EurekaPlus?
Answer : We offer all types of cameras, eg. outdoor IR weatherproof cameras, indoor dome cameras, Pan-Tilt Zoom, wireless spy cameras, etc. We have various premiere brands of cameras from the entry level type to the high end cameras from Japan & USA. Call EurekaPlus today with your surveillance needs so that we can make an appropriate camera recommendation.

My car has been vandalised recently. How can I catch the vandal in action?
Answer :
Sorry to hear that. Fortunately, EurekaPlus has just the right Anti-Car vandal surveillance solution for you to catch the vandal in action, even in low lighting conditions.

We provide both the miniature camera, mini-DVR unit and installation. No drilling in your car. Call EurekaPlus today to solve your car vandalism problem, or find out more about the Anti-Car vandal surveillance solution from EurekaPlus.


 

This Surveillance CCTV FAQ is copyrighted by EurekaPlus Pte Ltd. If you find this useful, please just provide a link back to this Surveillance CCTV FAQ page.

 


Memocam all-in-one spy camera

MemoCam - A wireless palm-size Spy Camera with a built-in recorder that can record up to 10-days of video on a stamp-size SD card based on Video Motion Detection ! 
[more]

Spy Camera Digital Alarm Clock

Alarm-i Spy Cam Alarm Clock - A wireless Spy Camera with a built-in recorder hidden inside a desktop digital alarm clock that can record up to 10-days of video on a stamp-size SD card based on Video Motion Detection ! 
[more]

Wall Clock with built-in DVR

GeniusGuard Spy Cam Wall Clock - A wireless Spy Camera with a built-in recorder hidden inside a wall clock that can record up to 10-days of video on a stamp-size SD card based on Video Motion Detection ! 
[more]

Memocam Antique Clock Spy Camera

Spy Cam Antique Clock - A wireless Spy Camera with a built-in recorder hidden inside an antique clock that can record up to 10-days of video on a stamp-size SD card based on Video Motion Detection !  [more]

GeniusGuard Picture Eye  - Spy Camera with a built-in recorder hidden behind a contemporary picture that can record up to 10-days of video on a stamp-size SD card based on Video Motion Detection ! 
[more]

Spy camera with built-in battery & DVR.  100% wireless!

** ZERO WIRING **
GeniusGuard Tissue Box Spy Cam
- A totally wireless & hidden Spy Camera with a built-in recorder & battery hidden inside a tissue box that can record up to 10-days of video on a stamp-size SD card based on Video Motion Detection ! 
[more]

GeniusGuard VVR Vehicle Video Recorder System is ideal catching car vandal

Anti-car vandal video surveillance system
GeniusGuard
VVR Gold
- Vehicle video surveillance system that records full motion video.  [more]

GeniusGuard Shark Buster Single Camera with Mini DVR System

GeniusGuard Shark Buster Single Camera DVR System - A simple to use mini DVR with 1 camera system that can record up to 5-days of video on a stamp-size SD card based on Video Motion Detection !  [more]

GeniusGuard Junction Box Spy Camera DVR System - A wireless spy camera system with built-in DVR and battery that can record up 30 hours of video on a stamp-size SD card based on Video Motion Detection !  [more]

GeniusGuard Isolator Camera - A high resolution covert camera hidden inside an electrical isolator box [more]

GeniusGuard Spy Watch Voice Recorder - A trendy looking watch with digital voice recording capability  [more]

Spy pen with voice recorder

GeniusGuard Spy Pen Voice Recorder - A writing pen with digital voice recording capability  [more]

EurekaPlus is the sole distributor for GeniusGuard& MemoCam in Singapore, Malaysia & Indonesia.



"Just want to feedback that I found the PictureEye which we purchased from you very useful. We managed to nab 2 culprits who were stealing from our staff drawers."
- from a MNC Security Dept Head

"Marcus has been very professional in the handling of sales and delivery of the video surveillance and wireless networking products. He is most willing to share with me solutions that will solve my problems and he provides excellent after-sales service. ...[more]
- Mr B. Angkawidjaja

"I am looking for someone who knows his job and someone who is able to perform the job in the most effective and efficient way. Marcus delivers in all aspect. His after sales service is commendable.
- Mr S.W. Chu

"I decided at very last minutes to install a wireless surveillance system in my house before my current overseas trip. I obviously needed a highly professional specialist  ...... [more]
- Mr S.C. Lim

"I talked to Marcus a few times prior to engaging his service for my wireless Internet & IT problems. He was always very patient and professional in understanding my problems first, before ...... [more]
- Mr S.Y. Lim

"The MemoCam has been very useful. It helps us solved our first theft case yesterday."...... [more]
- A satisfied user of the MemoCam

“After understanding our requirement, EurekaPlus Pte Ltd installed an Internet-based CCTV surveillance system for our factory & office.  With this system, we are now able to monitor the activities of our workers from any part of the world at any time." ...... [more]
- Caleen Lim, Bindex Construction Pte Ltd

“I bought the anti-vandal car cameras from EurekaPlus. I am very satisfied with their installation & after sales service, & will highly recommend EurekaPlus’s services to others.”
- Mr Brian Law

"I am indeed very grateful for your effort and time spent resolving the technical glitches that I had encountered in the configuration of my home CCTV wireless system via STARHUB MaxOnLine." ...... [more]
- Mr Ong CW

"Just a note to thank you for your prompt follow up after installing the software at my home to facilitate viewing of my home CCTV from my office. " ...... [more]
- Ms Ho MP


About Us | Services | Products | Clients | Testimonials | FAQ | Articles | News | Links | Jobs | Contact Us
Eurekaplus is Singapore CCTV camera, surveillance, wireless & biometric specialist.